1. Information We Collect
When you place an order with us, we collect information necessary to process and deliver your order, including your name, email address, complete shipping address, pin code and product preferences. We do not collect payment card information because all orders are Cash on Delivery.
2. How We Use Your Information
- To process, prepare and deliver your order.
- To communicate order confirmations, dispatch updates and delivery information.
- To respond to your enquiries and provide customer support.
- To comply with applicable Indian laws and legal obligations.
3. Information Sharing
We share your delivery information only with our courier and logistics partners for the purpose of fulfilling your order. We do not sell, rent or trade your personal information to any third party for marketing purposes.
4. Data Retention
We retain your order information only for as long as necessary to fulfil the order, respond to any related enquiries and comply with our record-keeping obligations under Indian law.
5. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
6. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
7. Cookies
Our website uses essential cookies only, to ensure it functions correctly. We do not use tracking or advertising cookies.
8. Contact
For any privacy-related questions, please write to us at rachanacreatiion@gmail.com.